Call Booking System
NTC operator Service System is based on state of the art Computer Telephony Integration Technology. The System is capable of providing centralized NWD/ISD Call Booking as well as operator assisted VIP Hotline facility. This will end NTC dependency on PTCL for Call Booking system.
The system will provide pre Call Booking, duration based Call Booking and Call Booking via internet. The system will also facilitate NTC subscribers with future Value added services such Centralized Directory Assistance Service (DAS) and call conferencing facility. The system will be upgraded to NTC Call Center in the near future which will provide a centralized Information Help desk and complaint center.